1002Wh
- LED Flashlight
- USB-A, 18W Max
- 2* USB-C Output PD 100W MAX
- LCD Screen, LCD Screen Button
- Car Port,120W (12V/10A)
- 3 * AC Output (1000W, 2000W Peak Surge)
Jackery Explorer 1000 Pro Portable Power Station (Refurbished)
$ 999.00
Jackery Explorer 1000 Pro Portable Power Station (Refurbished)
- FEATURES
- TECH SPECS
- FAQ
- REVIEWS
Jackery Explorer 1000 Pro Portable Power Station, powers multiple devices simultaneously with a fully compatible power station! Offering a battery capacity of 1002Wh, the 1000w portable power station keeps your electrical devices charged during camping and power outages. The features include industry-leading BMS, pure sine wave technology, 94V-0 fire rating material, a foldable handle, whilst weighing at just 25.4 lbs.
Featured Summary
Large Capacity Supports 90% of Device
-
Jackery Explorer 1000 Pro can support 90% of your daily used appliances, from mobile phones to refrigerators, and even pumps; this solar charging power station can easily cover them all. The Explorer 1000 Pro delivers immense solar power - from RV trips to home emergency back up.
-
Blender (300W)
2.5 H -
Space Heater (350W)
2.5 H -
Electrlc wheelchair (380W)
2.5 H -
Ice maker (700W)
1.2 H -
Coffee Maker (550W)
1.5 H -
Toaster (650W)
1.3 H -
Microwave (700W)
1.2 H -
Kettle (850W)
1 H
Running Time Simulator
To power with Explorer 1000 Pro (1002Wh Capacity)
Please enter the wattage of the appliance (not exceeding 1002W)
W
Input power does not exceed
0
Hrs
Expected Running Time
Note: This is a calculation for reference. Please take the actual use for accuracy.
3 Simple Ways To Charge Quickly
- Solar Charging
- Wall Charging
- Car Charging
3 Simple Ways To Charge Quickly
Solar Charging 9 Hrs
Wall Charging 1.8 Hrs
Car Charging 12 Hrs
9 Hrs
1.8 Hrs
12 Hrs
Explorer 1000 Pro supports wall charging, car charging, and solar charging, and is fully recharged in only 1.8 hours via a wall charge. Want to use all your devices while solar charging? The pass-through charging feature allows this, ensuring you need to wait no longer!
Up to 10 Years Battery Life
The exclusive recharging algorithm ensures 80% battery capacity remains, even after 1000 charging cycles. It means you can go camping every week with the Explorer 1000 Pro for 10 years, before it reaches the 80% maximum capacity level. In addition, with 100% capacity, it can go on standby for more than 365 days, making it an extremely reliable emergency backup power supply.
All-round Safety Protection
Intelligent BMS technology provides 12 levels of protection against overvoltages, high temperatures, short circuits and more, with the pure sine wave inverter delivering stable power to safeguard your appliances. The whole machine adopts the best 94V-0 fire rating fireproof material, with 9 temperature sensor detectors controlling the working temperature.
All-round Safety Protection
Intelligent BMS technology provides 12 levels of protection against overvoltages, high temperatures, short circuits and more, with the pure sine wave inverter delivering stable power to safeguard your appliances. The whole machine adopts the best 94V-0 fire rating fireproof material, with 9 temperature sensor detectors controlling the working temperature.
Less to Carry, More to Explore
Explorer 1000 Pro weighs only 25.4 lbs, which is approximately 70% of the weight and size compared to alternatives with the same capacity. Equipped with an ergonomic design handle, you can easily carry it whilst camping, fishing, and for outdoor work. Further, it can work at a temperature range of 14-104 ℉ (-10-40℃) preparing you extremely well for all outdoor exploration.
Additionally, the exceptional new Smart Screen, means you can easily find the remaining capacity charging status, and other information on the LCD panel. It can be set to open for 12 hours to prevent no-loading so that you can save more power.
Sturdy Beyond Imagination
Accidentally dropped the power station from the car? don't worry! With the TOP SHOCK-RESISTANT LEVEL 9 drop resistance, the product can work still even drop from 0.9 meters to any surface three times.
Sturdy Beyond Imagination
Accidentally dropped the power station from the car? don't worry! With the TOP SHOCK-RESISTANT LEVEL 9 drop resistance, the product can work still even drop from 0.9 meters to any surface three times.
Low Carbon Living With Jackery
The working volume is at 30dB, even quieter than in a library(40dB). Green renewal energy runs no fume and no maintenance. It is an environment friendly power solution for home backup, off-grid living and outdoors.
6 Months Guarantee
Jackery Explorer 1000 Pro Portable Power Station (Refurbished) comes with 6 months of warranty.
6 Months Guarantee
Jackery Explorer 1000 Pro Portable Power Station (Refurbished) comes with 6 months of warranty.
How Many Solar Panels Do I Need
Choose One Type of Solar Panel
0
Hrs
Recharging Time
0
Wh
Sustainable Energy Saving
Product Recommendation
Product Comparison
Product Details
Specs in Pictures
Specs
What's in The Box
- 1*Jackery Explorer 1000 Pro
- 1* Car Charge Cable
- 1* AC Charge Cable
- Solar Panel Connector
- 2* DC7909 to DC8020 Adapter
- 1* User Manual
Notes:
1. Solar panel types and quantity depends on your purchase.
2. Buy 4 or 6 SolarSoga, get 2*Solar Panel Connectors.
3. Solar Panel connectors will only be included with the purchase of 4 or more panels together with the 1000 Pro
User Manual
BATTERY INFO
![Poster]()
![Poster]()
Notice
* This product (portable power supply) can supply power to your device in the temperature range of -10 to 40 degrees Celsius (-10 to 65 degrees Celsius for solar panels). If the operating temperature is outside the above range, this product may not work.
User Guide Videos / Pictures
How To Use Jackery Solar Generator 1000 Pro (Explorer 1000 Pro + SolarSaga 80W)
How To Use Jackery Power Station Explorer 1000 Pro
FAQ
-
A: The Explorer 1000 Pro uses a ternary lithium battery.
-
A: It is rated for 1000 full charge cycles, at that point you will have approximately 80% of your original capacity, and will gradually reduce from there.
-
A: We recommend that you keep the battery power above 20% when using or storing the power station daily.A fully charged battery can last for several months, please recharge it every 3 months to keep the battery power above 50% when not in use.
-
A: Sorry currently, the product doesn't support the APP connection, however we will look to find another solution, in the future.
-
A: Yes, the Explorer 1000 Pro has an internal MPPT controller.
-
A: The noise does not exceed 46 dB within 1 meter.
-
A: Yes, the Explorer 1000 Pro fully supports pass-through charging, with no adverse effects to the battery.
-
A: How do you switch on low power consumption? Press the AC switch button + DISPLAY simultaneously. If it doesn't switch on, the system will automatically shut down after 12 hours of no-load, or low power consumption.
How do you turn off low power consumption? Press the AC switch key + DISPLAY for 1 second.
-
A: Yes, please refer to the following technical details:
USBA and USBC port: ≤2W, automatic shutdown after 12H
AC port≤18 W (inverter), automatic shutdown after 12H
car charger port≤2W 12H, automatic shutdown after 12H
-
A: Below are the main differences - please refer to the points below:
1) The Explorer 1000 Pro doesn't require the power brick, a piece of power cable can simply be used for recharging.
2) The Explorer 1000 Pro has a faster recharge time compared to the Explorer 1000 and has 2 DC input ports
3) The Explorer 1000 Pro has a longer life cycle than Explorer 1000.
4) The Explorer 1000 Pro can self-diagnose faults and display it to customers.
-
A: Yes - the Explorer 1000 Pro can be considered as the fully updated version of the Explorer 1000.
-
A: Yes, we will continue to sell the Explorer 1000 - so please stay tuned to our Official Site, social media accounts, or simply subscribe to our email newsletter for future updates.
-
A: The E500 does not feature an updated version currently - so please stay tuned and follow our Official Website, social media accounts, or fully subscribe to our email newsletter for future updates.
-
A: The Jackery power station Explorer 1000 Pro can run devices at 110V, requiring less than 1000W. If this does not exceed the output power of the Explorer's AC port, it can be supported by The Explorer.
Calculate the charging time by using the following formul
Working time = Explorer's watt-hours * 0.85/operating power of your device.
-
A: It can be fully charged with the AC charger in 2 hours using fast charging.
One car charger can fully charge the Explorer 1000 Pro in 12 hours, with 2 car chargers in 6 hours.
And it can be fully charged with 800W solar panels in 1.8 hours (time differs depending on sunlight intensity, angle and temperature).
If you have any other inquiries, please feel free to inform Jackery's Customer Service Team.
-
A: Here are all of the certifications of the product: UN38.3/Quality Inspection GB31241/ICES-003/TSCA/California 65/CEC/DOE/Nrcanbattery: GB31241-2014/UL1642/RoHS/REACH/UN38.3
-
A: Please refer to the size and weight as of below:
13.64KG (including UN certified box)/39.5*31.5*43.5cm (including UN certified box)
The product itself is approximately 11.5Kg/length 34 x width 26 x height 25.55cm
-
A: The packaging contents includes: 1* AC Cable, 1* Car Charger Cable, 2 *8mm Adapters (transfer DC7909 to DC8020), 1*User Manual.
-
A: Yes , however DC takes priority.
-
A: Yes - it will shorten the charging time by up to half the time.
-
A: Yes, the two DC inputs are independent and it will not affect each other.
-
A: Please plug the cable directly into the Explorer 1000 Pro.
-
A: Please plug the 2 units of 80W solar panels directly into the 2 DC input ports.
-
A: Thank you for choosing Jackery and reaching out to us.
Please use 2 Jackery solar connectors, and connect the 2 panels in and then plug them into Explorer 1000 Pro accordingly.
If you have any other inquiries, please feel free to let me know.
-
A: The solar panel 80W comes with a reflective carrying case. It features double-sided power generation through the reflective optical fiber, and reflective angle can be adjusted, through the sticking position of the magic tape of the carrying case.
-
A: The Explorer 1000 Pro is unfortunately not waterproof. Please make sure you keep away from the rain.
-
A: The Explorer 1000 Pro uses the highest 94V-0 fireproof material required by UL in the United States.
-
A: The Explorer 1000 Pro has an internal adapter - please plug the cable into it to recharge directly.
-
A: Apologies a PD cable does not come with the product - please purchase separately
-
A: The AC cable and DC car charging cable is 2 meters long, with 80W solar panel coming with a 2-meter extension cable that transfers the DC8020 to DC7909.
-
A: Could you please provide me with your order number and current shipping address? Jackery offers a free cable on all official orders.
-
A: Thank you for choosing Jackery and reaching out to us.
Please purchase the carrying case or upgraded carrying case for the Explorer 1000 - it's additionally compatible with the Explorer 1000 Pro.
https://www.jackery.com/products/jackery-carrying-case-bag-for-explorer-1000
If you have any other inquiries, please contact Jackery's Customer Service Team.
-
A: Thank you for choosing Jackery and reaching out to us.
You can use the car charger, and AC cable of E2000 Pro AC cable to recharge the Explorer 1000 Pro, however strictly do not use the AC cable of the Explorer 1000 Pro to recharge the E2000 Pro, or this will cause battery damage.
If you have any other inquiries, please contact Jackery's Customer Service Team.
-
A: Thank you for choosing Jackery and reaching out to us.
We strongly do not recommend using other solar panel brands to recharge Jackery power station products.
Since we can not guarantee other brand quality and provide an after-sale service - for instance if becoming damaged using other company's solar panel brands.
If you have any other inquiries, please contact Jackery's Customer Service Team.
-
FEATURES
-
TECH SPECS
-
FAQ & REVIEWS
Jackery Solar Way.
More Than Fast.
CAPACITY
DUAL PD100W
PD PORTS
1.8O HOURS
TO FULL CHARGE
FAST RECHARGING
With the double AC adapter (total of 600W), the Explorer 1500 can be fast recharged in 2 Hours. (0-80%)
With one AC adapter, the Explorer 1500 can be recharged with in 4.2 Hours. (0-80%)
Jackery Solar Way.
More Than Fast.
1.8H TO FULL CHARGE WITH 4 SOLARSAGA 200
HOME BACKUP
OUTDOORSY
SUPPORTS UP TO 8 DEVICES AT A TIME
MULTIPLE CHARGING METHODS
ALL-ROUND SAFETY
Featuring pure sine wave technology and vehicle-grade BMS. The material has the best 94V-0 fire rating, with solar panels having an adhesive structure preventing glass debris.
POWER ON THE GO
Foldable handle for easy transportation & storage
ADVANCED SMART SCREEN
SUITED FOR VARIOUS APPLICATIONS
EXCELLENT CUSTOMER SERVICE
1.8H TO FULL CHARGE WITH 4 SOLARSAGA 200
HOME BACKUP
OUTDOORSY
ADVANCED SMART SCREEN
SUPPORTS UP TO 8 DEVICES AT A TIME
MULTIPLE CHARGING METHODS
ALL-ROUND SAFETY
Featuring pure sine wave technology and vehicle-grade BMS. The material has the best 94V-0 fire rating, with solar panels having an adhesive structure preventing glass debris.
ALL-ROUND SAFETY
Featuring pure sine wave technology and vehicle-grade BMS. The material has the best 94V-0 fire rating, with solar panels having an adhesive structure preventing glass debris.
POWER ON THE GO
Foldable handle for easy transportation & storage
POWER ON THE GO
foldable handle for easy transportation & storage
ADVANCED SMART SCREEN
ADVANCED SMART SCREEN
SUITED FOR VARIOUS APPLICATIONS
EXCELLENT CUSTOMER SERVICE
Green
Capture the sun's energy instead of fossil fuel and do not produce any carbon dioxide or other pollutants
Air Pollution
Use fossil fuel to generate electricity and added carbon dioxide in the atmosphere, which contributes to global climate change
Quiet
No moving parts inside significantly reduces the amount of noise they produce while running
Noisy
The shaking in a fuel-powered generator is main reason why they are noisy
Easy to Use
Simply press the button to start the power station
Hard to Start Up
Hard to start up due to uncertain factors and you should perform a series of checks before starting to ensure that it can operate normally
Only Initial Cost
No extra cost on fuel and maintenance
Ongoing Cost
Purchase Gasoline or diesel storage, changing spark plugs and oil, and maintenance schedule
Specifications of Explorer 1000 Pro
BATTERY INFO
Capacity: 1002Wh (43.2V 23.2Ah)
Cell Chemistry: Lithium-ion Battery
Lifecycle: 1000 cycles to 80%+ capacity
Management System: BMS, Over Voltage Protection, Short Circuit Protection
PORTS
AC Output: 120V, 60Hz, 1000W (2000W Peak)
USB-A Output: Quick Charge 3.0, 18W Max
USB-C Output: 5V-20V, 3A-5A,
Car Port: 12V, 10A
AC Input: 120V, 60 Hz, 15A Max
DC Input:12V-17.5V(Working Voltage)⎓8A Max, Double to 16A Max; 17.5V-60V (Working Voltage)⎓11A, Double to 22A/800W Max
RECHARGE TIMES
AC Adapter: 1.8 Hours
4x SolarSaga 200W Solar Panel: 1.8 Hours
2x SolarSaga 80W Solar Panel: 9 Hours
12V Car Adapter: 12 Hours
GENERAL
Weight: 11.5 Kg (25.4lbs)
Dimensions (LxWxD): 13.39 x 10.32 x 10.06 in (34 x 26.2 x 25.5cm)
Operating Usage Temperature: 14-104F (-10-40℃)
Warranty: 3 Years
Optional Accessory: Jackery SolarSaga 80/W200W Solar Panel
In The Box
- • 1*Jackery Explorer 1000 Pro
- • 1* Car Charge Cable
- • 1* AC Charge Cable
- • 1* DC7909 to DC8020 Adapter
- • 1* User Manual
User Manual
Specifications of Explorer 1000 Pro
BATTERY INFO
Capacity: 1488Wh (36V, 41.3Ah)
Cell Chemistry: Panasonic 18650 Li-ion Batteries
Battery Life: 8 Years
Management System: Tesla BMS, Over Voltage Protection, Short Circuit Protection
PORTS
AC Output: 110VAC, 60Hz, 1800W (3600W Surge)
USB-A Output: 5V, 2.4A
Quick Charge 3.0 Output: 18W, 5-6.5V, 3A / 6.5-9V, 3A / 9-12V, 1.5A
USB-C Output: PD60W, (5V, 9V, 12V up to 3A)
Car Output: 12V, 10A
DC Input: 48V, 6.25A (Single 300W Max, Double to 600w Max)
RECHARGE TIMES
AC Adapter: 6 Hours
12V Car Adaptor: 13 Hours
2x SolarSaga 100W Solar Panel: 9 Hours
4x SolarSaga 100W Solar Panel: 4 Hours
GENERAL
Weight: 33.1 lbs (15 kg)
Dimensions (LxWxD): 14 x 10.4 x 12.7 in (35.6 x 26.4 x 32.3 cm)
Certification: FCC, ROHS, UN38.3
Warranty: 24 Months
Operating Usage Temperature: 14-104F (-10-40℃)
Optional Accessory: Jackery SolarSaga 100W Solar Panel
BATTERY INFO
Capacity:1002Wh (43.2V 23.2Ah)
Cell Chemistry: Lithium-ion Battery
Lifecycle: 1000 cycles to 80%+ capacity
Management System: BMS, Over Voltage Protection, Short Circuit Protection
PORTS
AC Output: 120V, 60Hz, 1000W (2000W Peak)
USB-A Output: Quick Charge 3.0, 18W Max
USB-C Output: 100W Max, (5V, 9V, 12V, 15V, 20V up to 5A)
Car Output: 12V, 10A
AC Input: 120V, 60Hz, 15A Max
DC Input: 12V-17.5V(Working Voltage)⎓8A Max, Double to 16A Max; 17.5V-60V (Working Voltage)⎓11A, Double to 22A/800W Max
RECHARGE TIMES
AC Adapter: 1.8 Hours
4x SolarSaga 200W Solar Panel: 1.8 Hours
2x SolarSaga 80W Solar Panel: 9 Hours
12V Car Adapter: 12Hours
GENERAL
Weight: 11.5 Kg (25.4lbs)
Dimensions (LxWxD): 13.39 x 10.32 x 10.06 in (34 x 26.2 x 25.5cm)
Operating Usage Temperature: 14-104F (-10-40℃)
Warranty: 3 Years
Optional Accessory: Jackery SolarSaga 200W Solar Panel
In The Box
- • 1* Jackery Explorer 1000 Pro
- • 1* Car Charge Cable
- • 1* AC Charge Cable
- • 1* DC7909 to DC8020 Adapter
- • User Manual
User Manual
FAQs
Q: What is the battery type?
A: The Explorer 1000 Pro uses a ternary lithium battery.
Q: What is the life expectancy?
A: It is rated for 1000 full charge cycles, at that point you will have approximately 80% of your original capacity, and will gradually reduce from there.
Q: When should I recharge the Explorer 1000 Pro when I don't use it?
A: We recommend that you keep the battery power above 20% when using or storing the power station daily.
A fully charged battery can last for several months, please recharge it every 3 months to keep the battery power above 50% when not in use.
Q: Does it support APP connection?
A: Sorry currently, the product doesn't support the APP connection, however we will look to find another solution, in the future.
Q: Is there an MPPT controller?
A: Yes, the Explorer 1000 Pro has an internal MPPT controller.
Q: Does the product generate any noise?
A: The noise does not exceed 46 dB within 1 meter.
Q: Does it support pass-through charging?
A: Yes, the Explorer 1000 Pro fully supports pass-through charging, with no adverse effects to the battery.
Q: Is there a small load function and how do you turn it on/off?
Q: How do you switch on low power consumption?
A: Press the AC switch button + DISPLAY simultaneously. If it doesn't switch on, the system will automatically shut down after 12 hours of no-load, or low power consumption.
Q: How do you turn off low power consumption?
A: Press the AC switch key + DISPLAY for 1 second.
Q: Is there a low power consumption function?
A: Yes, please refer to the following technical details:
USBA and USBC port: ≤2W, automatic shutdown after 12H
AC port≤18 W (inverter), automatic shutdown after 12H
car charger port≤2W 12H, automatic shutdown after 12H
Q: What are the main differences from the Explorer 1000 Pro?
A: Below are the main differences - please refer to the points below:
1) The Explorer 1000 Pro doesn't require the power brick, a piece of power cable can simply be used for recharging.
2) The Explorer 1000 Pro has a faster recharge time compared to the E1000 and has 2 DC input ports
3) The Explorer 1000 Pro has a longer life cycle than E1000.
4) The Explorer 1000 Pro can self-diagnose faults and display it to customers.
Q: Is the Explorer 1000 Pro an updated version of the Explorer 1000?
A: Yes - the Explorer 1000 Pro can be considered as the fully updated version of the Explorer 1000.
Q: Will we continue to sell the Explorer 1000 product?
A: Yes, we will continue to sell the Explorer 1000 - so please stay tuned to our Official site, social media accounts, or simply subscribe to our email newsletter for future updates.
Q: Will other Jackery models feature a Pro version?
A: The Explorer 500 does not feature an updated version currently - so please stay tuned and follow our Official Website, social media accounts, or fully subscribe to our email newsletter for future updates.
Q: Is the Explorer 1000 Pro compatible with my device?
A: The Jackery power station Explorer 1000 Pro can run devices at 110V, requiring less than 1000W. If this does not exceed the output power of the Explorer's AC port, it can be supported by The Explorer.
Calculate the charging time by using the following formula:
Working time = Explorer's watt-hours * 0.85/operating power of your device.
Q: How long does it take in total for car charging, wall charging and solar charging respectively?
A: It can be fully charged with the AC charger in 2 hours using fast charging.
One car charger can fully charge the E1000 Pro in 12 hours, with 2 car chargers in 6 hours.
And it can be fully charged with 800W solar panels in 1.8 hours (time differs depending on sunlight intensity, angle and temperature).
If you have any other inquiries, please feel free to inform Jackery's Customer Service Team.
Q: What certifications does the Explorer 1000 Pro have?
A: Here are all of the certifications of the product: UN38.3/Quality Inspection GB31241/ICES-003/TSCA/California 65/CEC/DOE/Nrcan
battery: GB31241-2014/UL1642/RoHS/REACH/UN38.3
Q: What is the package size?
A: Please refer to the size and weight as of below:
13.64KG (including UN certified box)/39.5*31.5*43.5cm (including UN certified box)
The product itself is approximately 11.5Kg/length 34 x width 26 x height 25.55cm
Q: What does the packaging contents of the Explorer 1000 Pro include?
A: The packaging contents includes: 1* AC Cable, 1* Car Charger Cable, 2 *8mm Adapters (transfer DC7909 to DC8020), 1*User Manual.
Q: Can I use the car charger, wall charger, and solar panel to charge the Explorer 1000 Pro simultaneously?
A: Yes, however DC takes priority.
Q: Can I use 2 car chargers to charge simultaneously - will it shorten charging?
A: Yes - it will shorten the charging time by up to half the time.
Q: Can the two input ports be connected to different Jackery solar panels and in different quantities additionally?
A: Yes, the two DC inputs are independent and it will not affect each other.
Q: How do you connect the 80W Solar Panel to the Explorer 1000 Pro?
A: Please plug the cable directly into the Explorer 1000 Pro.
Q: How do you connect 2 units of 80W solar panels to the Explorer 1000 Pro?
A: Please plug the 2 units of 80W solar panels directly into the 2 DC input ports.
Q: How do you connect 4 units of 200W solar panels to the Explorer 1000 Pro?
A: Thank you for choosing Jackery and reaching out to us.
Please use 2 Jackery solar connectors, and connect the 2 panels in and then plug them into Explorer 1000 Pro accordingly.
If you have any other inquiries, please feel free to let me know.
Q: How can I use the double-sided power generation function of the 80W solar panel?
A:The solar panel 80W comes with a reflective carrying case. It features double-sided power generation through the reflective optical fiber, and reflective angle can be adjusted, through the sticking position of the magic tape of the carrying case.
Q: Is the Explorer 1000 Pro waterproof?
A: The Explorer 1000 Pro is unfortunately not waterproof. Please make sure you keep away from the rain.
Q: Is the exterior material fireproof?
A: The Explorer 1000 Pro uses the highest 94V-0 fireproof material required by UL in the United States.
Q: Where is the adapter block?
A: The Explorer 1000 Pro has an internal adapter - please plug the cable into it to recharge directly.
Q: Does the product come with a PD 100 W cable?
A: Apologies a PD cable does not come with the product - please purchase separately.
Q: How long is the AC wall charger/car charger cable/solar charging cable?
A:The AC cable and DC car charging cable is 2 meters long, with 80W solar panel coming with a 2-meter extension cable that transfers the DC8020 to DC7909.
Q: If I lose the cables, can I get a replacement?
A: Could you please provide me with your order number and current shipping address? Jackery offers a free cable on all official orders.
Q: Does the carrying case come with the Explorer 1000 Pro?
A: Thank you for choosing Jackery and reaching out to us.
Please purchase the carrying case or upgraded carrying case for the Explorer 1500 - it's additionally compatible with the Explorer 1000 Pro.
Click here
If you have any other inquiries, please contact Jackery's Customer Service Team.
Q: Can I use the adapters of the Explorer 2000 Pro to recharge the Explorer 1000 Pro?
A: Thank you for choosing Jackery and reaching out to us.
You can use the car charger, and AC cable of Explorer 2000 Pro AC cable to recharge the Explorer 1000 Pro, however strictly do not use the AC cable of the Explorer 1000 Pro to recharge the Explorer 2000 Pro, or this will cause battery damage.
If you have any other inquiries, please contact Jackery's Customer Service Team.
Q: Can I use other brands of solar panels to recharge the Explorer 1000 Pro?
A:Thank you for choosing Jackery and reaching out to us.
We strongly do not recommend using other solar panel brands to recharge Jackery power station products.
Since we can not guarantee other brand quality and provide an after-sale service - for instance if becoming damaged using other company's solar panel brands.
If you have any other inquiries, please contact Jackery's Customer Service Team.
